Case study · Michelin Group

Cataloguing France,
city by city.

The team is building an alternative mapping to the Michelin Guide, dedicated to venues accessible to people with disabilities. Each city requires exhaustive scouting, then field surveys through an observation questionnaire.

Michelin
Scope Inclusive mobility · Nationwide mapping
Scale 500 to 3,000 venues per city
Status 2 cities in production · 5 planned
Lead Anne Dionisi-Fung
My Easy Access · Michelin Group
The challenge
  • Scale the scouting. Listing every venue to visit in a city, without an automated process, was becoming a bottleneck.
  • Track progress. No clear visibility on which venues had been visited, by whom, when, and what was left to do.
  • Sustain the scale-up. The pilot ran on one city. From the second one, the organization became unmanageable.
Our response

A redesigned observation questionnaire built for structured tracking, scrapers that automatically pull the list of venues for each new city, a single database connected to an online steering dashboard. The whole project now fits on one screen.

Tally PostgreSQL · Teable n8n Apache Superset
+420h
recovered per year on project management, i.e. 35 hrs every month
3 à 8h
of scouting saved per new city (automated scraping)
19 k€
of cost recovered per year, time saved valued at loaded hourly cost

We stepped in upstream of the project. The system now runs autonomously and enables scale-up without permanent technical reinforcement. Financial gain estimated at a €45/h loaded rate.

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